The Party Factory
The Party Factory - FAQ

What are The Party Factory's operating hours?
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday, Public Holidays and School Holidays 

What is the party duration?
All parties are 1.5 hours duration. A 2 hour party is strongly recommended for an extra $50.00

What are The Party Factory's minimum numbers?
10 children.

What does my Standard Party Package Include? 
* "Walking the exclusive" Red Carpet with your dress up costumes on
* Paparazzi style photo opportunity with each of his/her friends
* usb stick complete with all party photos to take home
* Face painting
* Choice of either Disco, Karaoke or both
* All food and drink included

Will I have to share the venue with anybody else during my party duration?
No The Party Factory is a exclusive venue.

What does the disco room contain?
The disco room features state of the art light and sound system fully equipped with Plasma TV screens, microphones, disco and karaoke. The light show consists of flashing coloured and lazer lights, mirror ball and strobes.

Who will manage my Party on the day?
Your Party will be Fully Hosted by our talented and vibrant entertainer.

What Party Themes are available?
Themed Party's are always fun. Fairy, Popstar, Pirate, Go Go Fluro, Groovy glasses – so many to choose from, the choice is yours. Dress up and be that star!

Does the Party Factory supply Party Invitations?
The Party Factory can supply a personalised invitation which can be emailed for an additional cost.

Do you supply a birthday cake or can I bring my own?
An ice cream cake can be supplied for your party at an additional cost or you are welcome to bring your own cake.

Do you cater for Food Allergies /special Dietary Requirements?
We suggest that parents that are concerned about allergy foods or special dietary requirements call us prior to party to discuss. We are also happy for you to pack a special snack for them to bring.

Is it a requirement that at least one parent/guardian of the party guest, stay for the duration of the Party?
Yes, it is the responsibility of the parent/guardian of the party boy/girl to be in attendance with the party boy/girl for the entire duration of the allocated party time.

Can other siblings/children attend the party too? 
Yes however they must be included in the final party numbers and will be charged the same rate as every party guest.

Can other parents of the party guests attend the party too?
All parents are welcome to stay for the duration of the party for no additonal cost. 

What deposit do I need to pay to secure my party date?
A $100.00 deposit is due within 24 hours of holding your requested party day and time.

What deposit payment methods are accepted by the Party Factory?
Payments can be made by CASH, VISA or MASTERCARD

When is my final Balance Due?
The outstanding balance is to be paid at the completion of your party by either CASH, VISA or MASTERCARD on the day.

When do I need to reconfirm Party Guest numbers?
You are required to confirm total party guest numbers three days prior to your party date.

If on the Party Day I have less guests attend than originally confirmed, do I still get charged for the higher number of guests?
You will be charged the total number of guests you previously confirmed this is due to catering and staffing requirements.

What are The Party Factory's Cancellation Conditions?
Any cancellation will result in forfeit of full $100.00 deposit